Privacy Policy
Last updated: May 6, 2026
At Terrnix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter or sustainability intelligence briefings
- Fill out the "Contact Our Experts" form
- Participate in our knowledge quiz or use the AI Assistant
- Request information about our services
This information may include your name, email address, company name, phone number, and the discipline area you are interested in (e.g., energy, ESG, decarbonisation, carbon accounting).
1.2 Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search terms
- Device information and operating system
1.3 Cookies and Local Storage
We use cookies and browser local storage to enhance your experience, remember your preferences, and analyze website usage. You can control cookies through your browser settings. The AI Assistant and quiz features may store session data locally on your device to improve functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services
- To send newsletters and sustainability intelligence briefings you have subscribed to
- To respond to your inquiries and connect you with relevant experts
- To improve our website, tools, and content
- To analyze usage patterns and optimize user experience
- To comply with legal obligations
3. Newsletter Subscriptions
When you subscribe to our Terrnix Sustainability Intelligence Briefing, your email address is added to our mailing list managed through Brevo (formerly Sendinblue), our email service provider. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
4. Contact Form Submissions
When you submit the "Contact Our Experts" form, your information is sent to our backend server and forwarded to our team via email. We use this information solely to respond to your inquiry and connect you with the appropriate sustainability expert. We do not share this information with third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Services
We use the following third-party services that may collect information:
- Brevo: Email delivery and newsletter management
- Google Analytics: Website usage analysis (if implemented)
- Content Delivery Networks: For serving website assets efficiently
These services have their own privacy policies and data handling practices.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to access the personal information we hold about you
- Right to request correction of inaccurate information
- Right to request deletion of your personal information
- Right to withdraw consent for processing
- Right to object to processing based on legitimate interests
- Right to data portability
To exercise these rights, please contact us at info@terrnix.com.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for 24 months to ensure follow-up capability.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
10. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@terrnix.com
- Website: www.terrnix.com